- The remote control for my Time Warner cable box went
bad again. This was the third time this year. And then right after it broke
the cable box let me be precise- the Scientific Atlanta Explorer
8300 DRV receiver also crapped out within a couple of days.
-
- So I had to drive to the local Time Warner service center
(located "conveniently" in Sears) to wait in line and trade in
both of these defective items. Take a number and sit there for 20 minutes.
The actual transaction doesn't take long, once you have waited in line.
The people behind the counter don't even ask what's wrong. They just take
the defective Mexican or Chinese electronic item and hand you a new one.
They do it all day long.
-
- While I sat there waiting in line I watched five people,
including me, exchange defective boxes. It was like we were all in the
same club, sitting there with a small paper number in one hand and a defective
Time Warner cable box on our laps, waiting our turn. And we all traded
them in for new cheap boxes. When my number was finally called the ladies
behind the counter were stacking the defective boxes on shelves, while
a guy was unloading new ones from a cart.
-
- I said, "These must be made in China."
-
- He replied, "No, Mexico."
-
- Oh, my apologies to China. The defective Time Warner
"Atlanta Explorer 8300" cable boxes were not made in China. They
were shoddily constructed in Mexico. It was the defective Time Warner remote
controls that were made in China. Mine were both bad and I traded each
of them in.
-
- I said to the folks behind the desk. "You know,
I would rather pay a bit more and have quality electronics built in America."
They all nodded in agreement. I felt sorry for them. It must be a boring
job, having to sit there all day and deal with angry people trading in
their defective Time Warner cable boxes from Mexico and broken remote controls
from China.
-
- I said to the guy stacking the defective cable receivers
built so poorly in Mexico, "You must have a warehouse full of these."
-
- "We bring 'em in on pallets," he answered.
-
- Before long I was on my way home with a brand new poorly
constructed Made in Mexico Atlanta Explorer 8300 cable box, and a soon
to fail Made in China remote control. Yippee! My high def TV is working
again, and the programming is every bit as good as the cable box and the
remote control.
-
- But I know I'll be back in line again at Sears pretty
soon.
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